Refund Policy

1. This refund policy should be read as a policy statement in conjunction with Squadron Strategic Sourcing’s terms and conditions and does not replace any part of the terms and conditions.
2. Squadron Strategic Sourcing will not return money to a bank account or credit card that is different to the account originally debited.
3. Squadron Strategic Sourcing, may issue a requested refund on a credit/debit card payment for the following reasons:

  • Duplicate Payment
  • Customer transaction entry error, such as a payment being made for more than intended ($500.00 instead of $50.00)

Request a Refund

Please contact us using the form, email or phone provided here

When requesting a refund of your card payment, or any portion thereof, please have the following information available to make the process as easy as possible:

  • Your Name/Company Name
  • The last four (4) digits of the card used to make the payment
  • The Invoice # for which the payment was made

Failure to provide this information could slow the refund process.